Our documents

Management Systems and Our Certificates

Transfleet holds various management system certificates to ensure that the services it provides are carried out in accordance with national and international standards. These certificates demonstrate that we conduct our operations within a measurable and auditable framework, adhering to specific rules.

Our main certifications are:

ISO 9001 – Quality Management System

Implemented to standardize our service quality, ensure continuous customer satisfaction, and make our processes measurable.

ISO 45001 – Occupational Health and Safety Management System

This aims to ensure that our employees and operational processes are conducted in compliance with legislation and best practice standards in terms of occupational health and safety.

ISO 14001 – Environmental Management System

This is implemented to control our environmental impacts, use natural resources efficiently, and adopt an environmentally conscious approach to transportation.

ISO 31000 – Risk Management

This is a framework that enables us to manage our operational, financial, and strategic risks from a systematic perspective.

ISO 10002 – Customer Satisfaction and Complaint Management

We collect and evaluate feedback from our guests under a corporate system and integrate it into our improvement processes.

TSE 12257 Process

As Transfleet, we are carrying out the application and preparation processes for the TSE 12257 certificate in order to take our service quality in the field of urban and intercity passenger transportation to the next level.

With this certificate, we aim to further enhance trust and quality in passenger transportation by certifying our existing standards.