Distance Selling Agreement
1. PARTIES
This Distance Selling Agreement (“Agreement”);
Seller/Service Provider:
BOA TUR TOURISM TRANSPORTATION TRADE LIMITED
COMPANY
Address: Barbaros Mahallesi Mütevelli Çeşme Caddesi No:36/21
Üsküdar / Istanbul
Phone: 0540 262 87 46
Email: info@boaturizm.com
Customer:
The real person who makes a reservation and completes the
payment process via the website (“Customer”)
has been established electronically.
2. SUBJECT OF THE AGREEMENT
The subject of this Agreement is to determine the rights and
obligations of the parties under the Consumer Protection Law No. 6502 and the
Distance Contracts Regulation regarding the transfer and transportation
services purchased electronically by the Customer.
3. SERVICE FEATURES AND PRICE
The type, scope, route, date, and time of the service, as
well as the total service price, are detailed in the preliminary information
form provided to the Customer on the website and on the screen before payment.
The Customer reviews and approves this information before completing the
payment process.
4. PAYMENT AND INVOICE
The Customer pays the service fee in advance using the
payment methods offered on the website. After the payment is made, the invoice
is issued by BOA TUR TURİZM TAŞIMACILIK TİCARET LİMİTED ŞİRKETİ based on the
information provided by the Customer and sent to the Customer in accordance
with the legislation.
5. RIGHT OF WITHDRAWAL AND EXCEPTIONS
As the service provided is a “passenger transportation
service,” the provisions of the Distance Contracts Regulation regarding
contracts that constitute exceptions to the right of withdrawal apply.
Therefore, instead of the general 14-day right of withdrawal, the period and
conditions specified in the Cancellation and Refund Conditions apply.
By completing their reservation, the Customer declares that
they have read, understood, and accepted the Cancellation and Refund
Conditions.
6. PERFORMANCE OF THE SERVICE
The service is performed in accordance with the date, time,
and route information specified by the Customer. If the service cannot be
performed due to the Customer providing incorrect or incomplete information
(wrong address, different number of passengers, etc.), the Customer shall be
responsible.
If the Customer is not present at the designated departure
point on time and cannot be contacted, a “no-show” situation occurs and the
service fee is not refunded.
7. CANCELLATION, REFUND, AND CHANGES
The terms and conditions for cancellation, refund, and
changes are detailed in the “Cancellation and Refund Conditions” text published
on the website. By completing their reservation, the Customer is deemed to have
accepted this text.
8. FORCE MAJEURE
In cases of force majeure beyond the control of the parties,
such as natural disasters, war, terrorism, strikes, severe weather and road
conditions, and official decisions, the parties may be temporarily unable to
fulfill their obligations. In such cases, the postponement, partial or complete
cancellation of the service shall be evaluated by the parties in good faith.
9. PROTECTION OF PERSONAL DATA
The Customer's personal data is processed in accordance with
the relevant legislation, within the scope and for the purposes specified in
the KVKK Information Text. By completing the reservation process, the Customer
declares that they have read the KVKK Information Text and consent to the
processing of their personal data.
10. APPLICABLE LAW AND JURISDICTION
The laws of the Republic of Turkey shall apply to the
implementation and interpretation of this Agreement. In the event of a dispute,
the Consumer Arbitration Committees and Consumer Courts located where the
Company's headquarters are located shall have jurisdiction.
11. ENFORCEMENT
By making a reservation on the website and completing the
payment process, the Customer is deemed to have accepted the terms of this
Agreement and the Agreement is deemed to have been established electronically.